Qualité
Notre programme qualité
Dans notre entrepôt à Beauvais, un contrôle qualité est effectué minutieusement sur tous nos livres par nos équipes compétentes avant la mise en vente pour déterminer l’état et vérifier qu’il respecte notre charte de qualité. Certains produits peuvent présenter des signes d’usure minimes, les livres comme les accessoires (CD, cahiers d’exercices…) mais seulement si cela ne nuit pas à la lecture. Si vous rencontrez le moindre problème concernant l’état des livres reçus, cliquez ici, notre équipe en charge du service client est à votre disposition et fait son possible pour vous aider.
Ce contrôle permet de déterminer une classification de nos livres détaillée ci-dessous.
Description de l’état d’un livre :
Très bon :
- Livre en excellent état, presque comme neuf, il a été lu très peu de fois
- Présence de quelques marques d’usure mais à peine perceptibles
- Les pages ne sont ni écornées, ni annotées, ni tachées
- La couverture est en parfait état
- Vous pouvez offrir ce livre à vos proches sans aucun doute !
Bon:
- Livre déjà lu et usagé
- Quelques légères marques d’usure (marque de crayon, page un peu écornée)
- Aucune page n’est manquante
- La couverture est intacte
Correct:
- Livre usagé avec des marques d’usure visibles (marques de crayon, pages écornées, petites annotations)
- Aucune page n’est manquante, marques d’usure sans nuire à la lecture (marques de crayon, pages écornées, petites annotations)
- Les accessoires sont présents mais peuvent avoir des marques d’usure
- La couverture de protection peut être manquante
Le Pitch
The uproar at the World Trade Organization conference in Seattle focused attention on the conflict between the mainly western-owned global corporations and the poorer nations whose natural resources and cheap manpower sustain corporate profits, and who are also the unwilling purchasers of overpriced and inappropriate goods. In this book David Ransom vividly reveals the realities of trade as experienced by coffee-growers in Central America or the workers making jeans in Bangladesh sweatshops. He examines the roles played by the WTO, UNCTAD, ILO, IMF, G7, and other powerful organizations hiding behind bland initials. Even when their motives are benevolent, he argues, their activities are often inadequate and misguided. About the No-Nonsense Guides: Major issues facing the world today, complex as they are, are further obfuscatedoften deliberatelyby political and corporate jargon and media spin. By contrast, New Internationalist Magazine has been a leading source of reliable information and clear analysis for the last twenty years. This new Verso series of No-Nonsense Guides, published in conjunction with New Internationalist, cuts through the confusion to present the facts and arguments concerning contemporary global issues as accessibly as possible. Concise, comprehensive, and affordable, the No-Nonsense Guides will be of interest to busy people, from school age on, who want to know how the world works.
Le Pitch
The uproar at the World Trade Organization conference in Seattle focused attention on the conflict between the mainly western-owned global corporations and the poorer nations whose natural resources and cheap manpower sustain corporate profits, and who are also the unwilling purchasers of overpriced and inappropriate goods. In this book David Ransom vividly reveals the realities of trade as experienced by coffee-growers in Central America or the workers making jeans in Bangladesh sweatshops. He examines the roles played by the WTO, UNCTAD, ILO, IMF, G7, and other powerful organizations hiding behind bland initials. Even when their motives are benevolent, he argues, their activities are often inadequate and misguided. About the No-Nonsense Guides: Major issues facing the world today, complex as they are, are further obfuscatedoften deliberatelyby political and corporate jargon and media spin. By contrast, New Internationalist Magazine has been a leading source of reliable information and clear analysis for the last twenty years. This new Verso series of No-Nonsense Guides, published in conjunction with New Internationalist, cuts through the confusion to present the facts and arguments concerning contemporary global issues as accessibly as possible. Concise, comprehensive, and affordable, the No-Nonsense Guides will be of interest to busy people, from school age on, who want to know how the world works.
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