Qualité
Notre programme qualité
Dans notre entrepôt à Beauvais, un contrôle qualité est effectué minutieusement sur tous nos livres par nos équipes compétentes avant la mise en vente pour déterminer l’état et vérifier qu’il respecte notre charte de qualité. Certains produits peuvent présenter des signes d’usure minimes, les livres comme les accessoires (CD, cahiers d’exercices…) mais seulement si cela ne nuit pas à la lecture. Si vous rencontrez le moindre problème concernant l’état des livres reçus, cliquez ici, notre équipe en charge du service client est à votre disposition et fait son possible pour vous aider.
Ce contrôle permet de déterminer une classification de nos livres détaillée ci-dessous.
Description de l’état d’un livre :
Très bon :
- Livre en excellent état, presque comme neuf, il a été lu très peu de fois
- Présence de quelques marques d’usure mais à peine perceptibles
- Les pages ne sont ni écornées, ni annotées, ni tachées
- La couverture est en parfait état
- Vous pouvez offrir ce livre à vos proches sans aucun doute !
Bon:
- Livre déjà lu et usagé
- Quelques légères marques d’usure (marque de crayon, page un peu écornée)
- Aucune page n’est manquante
- La couverture est intacte
Correct:
- Livre usagé avec des marques d’usure visibles (marques de crayon, pages écornées, petites annotations)
- Aucune page n’est manquante, marques d’usure sans nuire à la lecture (marques de crayon, pages écornées, petites annotations)
- Les accessoires sont présents mais peuvent avoir des marques d’usure
- La couverture de protection peut être manquante
Le Pitch
Drury's Management & Cost Accounting is the market-leading European text on management accounting and is a comprehensive authority on all aspects of the subject. The book has been streamlined and substantially redesigned in its 7th edition to make it much shorter and easier to use. There are downloadable and interactive resources for the book at www.drury-online.com. The aim of the seventh edition is to explain the principles involved in the design and evaluation of management and cost accounting information systems. The emphasis in the book is on management accounting systems - those that are used to accumulate, classify, summarize and report information that will be used for internal decision-making purposes within an organisation. However, cost accounting systems, that record cost information for external reporting and internal profit measurement purposes, are also comprehensively covered. In summary, this new edition has been brought fully up to date with the latest developments in the subject, is much shorter and more integrated with the web resources for the book, and reverts to the system of having lecturer's questions in the book, with answers on the password-protected side of the site.
Le Pitch
Drury's Management & Cost Accounting is the market-leading European text on management accounting and is a comprehensive authority on all aspects of the subject. The book has been streamlined and substantially redesigned in its 7th edition to make it much shorter and easier to use. There are downloadable and interactive resources for the book at www.drury-online.com. The aim of the seventh edition is to explain the principles involved in the design and evaluation of management and cost accounting information systems. The emphasis in the book is on management accounting systems - those that are used to accumulate, classify, summarize and report information that will be used for internal decision-making purposes within an organisation. However, cost accounting systems, that record cost information for external reporting and internal profit measurement purposes, are also comprehensively covered. In summary, this new edition has been brought fully up to date with the latest developments in the subject, is much shorter and more integrated with the web resources for the book, and reverts to the system of having lecturer's questions in the book, with answers on the password-protected side of the site.
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