Qualité
Notre programme qualité
Dans notre entrepôt à Beauvais, un contrôle qualité est effectué minutieusement sur tous nos livres par nos équipes compétentes avant la mise en vente pour déterminer l’état et vérifier qu’il respecte notre charte de qualité. Certains produits peuvent présenter des signes d’usure minimes, les livres comme les accessoires (CD, cahiers d’exercices…) mais seulement si cela ne nuit pas à la lecture. Si vous rencontrez le moindre problème concernant l’état des livres reçus, cliquez ici, notre équipe en charge du service client est à votre disposition et fait son possible pour vous aider.
Ce contrôle permet de déterminer une classification de nos livres détaillée ci-dessous.
Description de l’état d’un livre :
Très bon :
- Livre en excellent état, presque comme neuf, il a été lu très peu de fois
- Présence de quelques marques d’usure mais à peine perceptibles
- Les pages ne sont ni écornées, ni annotées, ni tachées
- La couverture est en parfait état
- Vous pouvez offrir ce livre à vos proches sans aucun doute !
Bon:
- Livre déjà lu et usagé
- Quelques légères marques d’usure (marque de crayon, page un peu écornée)
- Aucune page n’est manquante
- La couverture est intacte
Correct:
- Livre usagé avec des marques d’usure visibles (marques de crayon, pages écornées, petites annotations)
- Aucune page n’est manquante, marques d’usure sans nuire à la lecture (marques de crayon, pages écornées, petites annotations)
- Les accessoires sont présents mais peuvent avoir des marques d’usure
- La couverture de protection peut être manquante
Audience
Adulte - Grand Public
Le Pitch
Présentation de l'éditeur
From pre-trip planning to pre-empting and dealing with challenges when away, The Rough Guide to Travel with Babies and Young Children is the ultimate comprehensive guide to hassle-free family travel. With the low-down on everything from planning your itinerary and accommodation to what to bring and how to pack it, the guide is packed with tips on painless travel by plane, car, bus or train, as well how to deal with delays, queues and travel sickness. Insiders tips from destinations all around the globe ensure youll know what to expect when you arrive. Youll find thoroughly researched and accessible advice on coping with the challenges once youre there, from eating out with toddlers to getting enough sleep. Ideal for busy parents, the guide comes complete with listings of resources, websites and further reading, plus handy checklists, first-hand stories and advice from travel industry experts and parents whove been there and done it.
Biographie de l'auteur
With a doctorate from the London School of Hygiene and Tropical Medicine, Fawzia Rasheed worked as research scientist with the Medical Research Council (UK) before working in the UN as a Senior Policy Adviser. In the course of her travels and work, Fawzia has taken her children along wherever possible. Her eldest son started his travels at 6 weeks and celebrated his first birthday on his fifth continent.
Le Pitch
Présentation de l'éditeur
From pre-trip planning to pre-empting and dealing with challenges when away, The Rough Guide to Travel with Babies and Young Children is the ultimate comprehensive guide to hassle-free family travel. With the low-down on everything from planning your itinerary and accommodation to what to bring and how to pack it, the guide is packed with tips on painless travel by plane, car, bus or train, as well how to deal with delays, queues and travel sickness. Insiders tips from destinations all around the globe ensure youll know what to expect when you arrive. Youll find thoroughly researched and accessible advice on coping with the challenges once youre there, from eating out with toddlers to getting enough sleep. Ideal for busy parents, the guide comes complete with listings of resources, websites and further reading, plus handy checklists, first-hand stories and advice from travel industry experts and parents whove been there and done it.
Biographie de l'auteur
With a doctorate from the London School of Hygiene and Tropical Medicine, Fawzia Rasheed worked as research scientist with the Medical Research Council (UK) before working in the UN as a Senior Policy Adviser. In the course of her travels and work, Fawzia has taken her children along wherever possible. Her eldest son started his travels at 6 weeks and celebrated his first birthday on his fifth continent.
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Prix total
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