Qualité
Notre programme qualité
Dans notre entrepôt à Beauvais, un contrôle qualité est effectué minutieusement sur tous nos livres par nos équipes compétentes avant la mise en vente pour déterminer l’état et vérifier qu’il respecte notre charte de qualité. Certains produits peuvent présenter des signes d’usure minimes, les livres comme les accessoires (CD, cahiers d’exercices…) mais seulement si cela ne nuit pas à la lecture. Si vous rencontrez le moindre problème concernant l’état des livres reçus, cliquez ici, notre équipe en charge du service client est à votre disposition et fait son possible pour vous aider.
Ce contrôle permet de déterminer une classification de nos livres détaillée ci-dessous.
Description de l’état d’un livre :
Très bon :
- Livre en excellent état, presque comme neuf, il a été lu très peu de fois
- Présence de quelques marques d’usure mais à peine perceptibles
- Les pages ne sont ni écornées, ni annotées, ni tachées
- La couverture est en parfait état
- Vous pouvez offrir ce livre à vos proches sans aucun doute !
Bon:
- Livre déjà lu et usagé
- Quelques légères marques d’usure (marque de crayon, page un peu écornée)
- Aucune page n’est manquante
- La couverture est intacte
Correct:
- Livre usagé avec des marques d’usure visibles (marques de crayon, pages écornées, petites annotations)
- Aucune page n’est manquante, marques d’usure sans nuire à la lecture (marques de crayon, pages écornées, petites annotations)
- Les accessoires sont présents mais peuvent avoir des marques d’usure
- La couverture de protection peut être manquante
Le Pitch
Présentation de l'éditeur
Emily Windsnap lives on a boat, but her mother has always been oddly anxious to keep her out of the water. It is only when Emily has her first school swimming lesson that she discovers why: as soon as she gets into the water, she grows a tail!
Soon Emily discovers a glorious underwater world of fishes, coral, shipwrecks and mermaids, and, best of all, she finds a best friend! With mermaid Shona Silkfin by her side, Emily uncovers a surprising family secret and embarks on a quest to reunite her mum and dad.
This enchanting fantasy deals with universal themes of family, friendship, love and justice - all handled with the lightness of touch for which Liz Kessler is so well known.
Revue de presse
A great read ... we were gripped from the first chapter (
Mizz)
Wonderfully inventive (
Daily Express)
Fresh and funny (
The Times)
Wonderfully imaginative ... like real life, the story has an everyday cheerful bumpy side, and a hidden side of deep loves and poetic longings (
INIS)
Rich and strange (
Independent Weekly)
An enchanting, original and hugely enjoyable fantasy about a high-spirited girl who discovers she's a mermaid (Francesca Simon)
An absolutely enchanting debut - a salty splash of something fresh within the tradition of the mermaid world. (Amanda Craig)
10/10 (
NAYU'S READING CORNER)
Quatrième de couverture
Can you keep a secret?
I know everyone has secrets but mine's different. I mean, how many mermaids do you know?
It all started with a swimming lesson at school. I was in for a big surprise, and, after that, the surprises just kept on coming. I discovered a whole other world beneath the waves and found a new best friend.
This is my story.
Swishy wishes,Emily Windsnap
'A great read . . . we were gripped from the first chapter.' MIZZ
www.orionbooks.co.uk
£6.99
978 1 8425 5166 0
Biographie de l'auteur
Liz Kessler studied English at Loughborough University, has worked as a teacher and a journalist and has an MA in Creative Writing from Manchester Metropolitan University. After taking a year off to travel around Europe in a camper van, Liz now lives in Cornwall.
Find out more at http://www.lizkessler.co.uk and follow her on Twitter at https://twitter.com/lizkesslerbooks and like her on Facebook at https://www.facebook.com/lizkesslerchildrensauthor.
Le Pitch
Présentation de l'éditeur
Emily Windsnap lives on a boat, but her mother has always been oddly anxious to keep her out of the water. It is only when Emily has her first school swimming lesson that she discovers why: as soon as she gets into the water, she grows a tail!
Soon Emily discovers a glorious underwater world of fishes, coral, shipwrecks and mermaids, and, best of all, she finds a best friend! With mermaid Shona Silkfin by her side, Emily uncovers a surprising family secret and embarks on a quest to reunite her mum and dad.
This enchanting fantasy deals with universal themes of family, friendship, love and justice - all handled with the lightness of touch for which Liz Kessler is so well known.
Revue de presse
A great read ... we were gripped from the first chapter (
Mizz)
Wonderfully inventive (
Daily Express)
Fresh and funny (
The Times)
Wonderfully imaginative ... like real life, the story has an everyday cheerful bumpy side, and a hidden side of deep loves and poetic longings (
INIS)
Rich and strange (
Independent Weekly)
An enchanting, original and hugely enjoyable fantasy about a high-spirited girl who discovers she's a mermaid (Francesca Simon)
An absolutely enchanting debut - a salty splash of something fresh within the tradition of the mermaid world. (Amanda Craig)
10/10 (
NAYU'S READING CORNER)
Quatrième de couverture
Can you keep a secret?
I know everyone has secrets but mine's different. I mean, how many mermaids do you know?
It all started with a swimming lesson at school. I was in for a big surprise, and, after that, the surprises just kept on coming. I discovered a whole other world beneath the waves and found a new best friend.
This is my story.
Swishy wishes,Emily Windsnap
'A great read . . . we were gripped from the first chapter.' MIZZ
www.orionbooks.co.uk
£6.99
978 1 8425 5166 0
Biographie de l'auteur
Liz Kessler studied English at Loughborough University, has worked as a teacher and a journalist and has an MA in Creative Writing from Manchester Metropolitan University. After taking a year off to travel around Europe in a camper van, Liz now lives in Cornwall.
Find out more at http://www.lizkessler.co.uk and follow her on Twitter at https://twitter.com/lizkesslerbooks and like her on Facebook at https://www.facebook.com/lizkesslerchildrensauthor.