Qualité
Notre programme qualité
Dans notre entrepôt à Beauvais, un contrôle qualité est effectué minutieusement sur tous nos livres par nos équipes compétentes avant la mise en vente pour déterminer l’état et vérifier qu’il respecte notre charte de qualité. Certains produits peuvent présenter des signes d’usure minimes, les livres comme les accessoires (CD, cahiers d’exercices…) mais seulement si cela ne nuit pas à la lecture. Si vous rencontrez le moindre problème concernant l’état des livres reçus, cliquez ici, notre équipe en charge du service client est à votre disposition et fait son possible pour vous aider.
Ce contrôle permet de déterminer une classification de nos livres détaillée ci-dessous.
Description de l’état d’un livre :
Très bon :
- Livre en excellent état, presque comme neuf, il a été lu très peu de fois
- Présence de quelques marques d’usure mais à peine perceptibles
- Les pages ne sont ni écornées, ni annotées, ni tachées
- La couverture est en parfait état
- Vous pouvez offrir ce livre à vos proches sans aucun doute !
Bon:
- Livre déjà lu et usagé
- Quelques légères marques d’usure (marque de crayon, page un peu écornée)
- Aucune page n’est manquante
- La couverture est intacte
Correct:
- Livre usagé avec des marques d’usure visibles (marques de crayon, pages écornées, petites annotations)
- Aucune page n’est manquante, marques d’usure sans nuire à la lecture (marques de crayon, pages écornées, petites annotations)
- Les accessoires sont présents mais peuvent avoir des marques d’usure
- La couverture de protection peut être manquante
Le Pitch
Présentation de l'éditeur
“We just asked the movie stars how they did it. What did they use? How often? Where did they get it? How can we do it, too? And they told us. We couldn’t believe it either.”
Kym Douglas, host of the Lifetime makeover show Queen and the image consultant on The View, and celebrity journalist Cindy Pearlman had always wanted to know how the A-list stars looked so, well, A-list. It turns out that even the most carefully guarded stars were more than happy to dish. Collected here, in their own words, celebrities and their beauty gurus reveal their tricks of the trade.
How do they reduce puffiness, lose five pounds in a week, put shine in their hair, buff their skin, and vacuum their pores without spending a fortune? Find out from Jennifer Aniston, Catherine Zeta-Jones, Lindsay Lohan, Beyonce Knowles, Jennifer Lopez, Elizabeth Hurley, Charlize Theron, and many, many more!
Biographie de l'auteur
Kym Douglas is a television host, author, and expert of beauty, fashion, and lifestyle. She is the host of the Lifetime Television makeover show
Queen, the image consultant on
The View, and has made appearances on T
he
Ellen DeGeneres Show,
The Doctors, and
Home and Family.
Cindy Pearlman is a nationally syndicated writer for the
Chicago Sun-Times. Her work has appeared in
Entertainment Weekly, People, Self, In Touch, and
National Geographic, among others.
Le Pitch
Présentation de l'éditeur
“We just asked the movie stars how they did it. What did they use? How often? Where did they get it? How can we do it, too? And they told us. We couldn’t believe it either.”
Kym Douglas, host of the Lifetime makeover show Queen and the image consultant on The View, and celebrity journalist Cindy Pearlman had always wanted to know how the A-list stars looked so, well, A-list. It turns out that even the most carefully guarded stars were more than happy to dish. Collected here, in their own words, celebrities and their beauty gurus reveal their tricks of the trade.
How do they reduce puffiness, lose five pounds in a week, put shine in their hair, buff their skin, and vacuum their pores without spending a fortune? Find out from Jennifer Aniston, Catherine Zeta-Jones, Lindsay Lohan, Beyonce Knowles, Jennifer Lopez, Elizabeth Hurley, Charlize Theron, and many, many more!
Biographie de l'auteur
Kym Douglas is a television host, author, and expert of beauty, fashion, and lifestyle. She is the host of the Lifetime Television makeover show
Queen, the image consultant on
The View, and has made appearances on T
he
Ellen DeGeneres Show,
The Doctors, and
Home and Family.
Cindy Pearlman is a nationally syndicated writer for the
Chicago Sun-Times. Her work has appeared in
Entertainment Weekly, People, Self, In Touch, and
National Geographic, among others.
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Prix total
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