Qualité
Notre programme qualité
Dans notre entrepôt à Beauvais, un contrôle qualité est effectué minutieusement sur tous nos livres par nos équipes compétentes avant la mise en vente pour déterminer l’état et vérifier qu’il respecte notre charte de qualité. Certains produits peuvent présenter des signes d’usure minimes, les livres comme les accessoires (CD, cahiers d’exercices…) mais seulement si cela ne nuit pas à la lecture. Si vous rencontrez le moindre problème concernant l’état des livres reçus, cliquez ici, notre équipe en charge du service client est à votre disposition et fait son possible pour vous aider.
Ce contrôle permet de déterminer une classification de nos livres détaillée ci-dessous.
Description de l’état d’un livre :
Très bon :
- Livre en excellent état, presque comme neuf, il a été lu très peu de fois
- Présence de quelques marques d’usure mais à peine perceptibles
- Les pages ne sont ni écornées, ni annotées, ni tachées
- La couverture est en parfait état
- Vous pouvez offrir ce livre à vos proches sans aucun doute !
Bon:
- Livre déjà lu et usagé
- Quelques légères marques d’usure (marque de crayon, page un peu écornée)
- Aucune page n’est manquante
- La couverture est intacte
Correct:
- Livre usagé avec des marques d’usure visibles (marques de crayon, pages écornées, petites annotations)
- Aucune page n’est manquante, marques d’usure sans nuire à la lecture (marques de crayon, pages écornées, petites annotations)
- Les accessoires sont présents mais peuvent avoir des marques d’usure
- La couverture de protection peut être manquante
Le Pitch
Présentation de l'éditeur
How far would you go to hide the truth?Julia Thayne is a valued and loving wife, a successful mother and a beautiful woman. She is everything most other women strive to be. But beneath the surface is a terrible secret that threatens to tear her perfect world apart. Joshua is Julia's husband - a dynamic, devastatingly handsome man with great style, charisma and humour. He is utterly devoted to his wife and children, but as the ghosts of Julia's past begin to move into their marriage, he finds himself losing the struggle to keep them together. Then two telephone calls change everything.Julia moves from London to a remote mill house in Cornwall, determined to break free from the past and save her fractured relationship with Josh. But it is here that she makes her own fatal mistake, and once more her marriage is rocked to its very foundation ...
Biographie de l'auteur
Susan Lewis is the bestselling author of thirty-nine novels. She is also the author of Just One More Day and One Day at a Time, the moving memoirs of her childhood in Bristol. She lives in Gloucestershire. To find out more about Susan Lewis, visit her website www.susanlewis.com, or join in on www.facebook.com/SusanLewisBooks.Susan is a supporter of the breast cancer charity Breast Cancer Care: www.breastcancercare.org.uk and of the childhood bereavement charity Winston's Wish: www.winstonswish.org.uk
Le Pitch
Présentation de l'éditeur
How far would you go to hide the truth?Julia Thayne is a valued and loving wife, a successful mother and a beautiful woman. She is everything most other women strive to be. But beneath the surface is a terrible secret that threatens to tear her perfect world apart. Joshua is Julia's husband - a dynamic, devastatingly handsome man with great style, charisma and humour. He is utterly devoted to his wife and children, but as the ghosts of Julia's past begin to move into their marriage, he finds himself losing the struggle to keep them together. Then two telephone calls change everything.Julia moves from London to a remote mill house in Cornwall, determined to break free from the past and save her fractured relationship with Josh. But it is here that she makes her own fatal mistake, and once more her marriage is rocked to its very foundation ...
Biographie de l'auteur
Susan Lewis is the bestselling author of thirty-nine novels. She is also the author of Just One More Day and One Day at a Time, the moving memoirs of her childhood in Bristol. She lives in Gloucestershire. To find out more about Susan Lewis, visit her website www.susanlewis.com, or join in on www.facebook.com/SusanLewisBooks.Susan is a supporter of the breast cancer charity Breast Cancer Care: www.breastcancercare.org.uk and of the childhood bereavement charity Winston's Wish: www.winstonswish.org.uk
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Prix total
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