Qualité


Notre programme qualité

Dans notre entrepôt à Beauvais, un contrôle qualité est effectué minutieusement sur tous nos livres par nos équipes compétentes avant la mise en vente pour déterminer l’état et vérifier qu’il respecte notre charte de qualité. Certains produits peuvent présenter des signes d’usure minimes, les livres comme les accessoires (CD, cahiers d’exercices…) mais seulement si cela ne nuit pas à la lecture. Si vous rencontrez le moindre problème concernant l’état des livres reçus, cliquez ici, notre équipe en charge du service client est à votre disposition et fait son possible pour vous aider.

Ce contrôle permet de déterminer une classification de nos livres détaillée ci-dessous.

Description de l’état d’un livre :

Très bon :

  • Livre en excellent état, presque comme neuf, il a été lu très peu de fois
  • Présence de quelques marques d’usure mais à peine perceptibles
  • Les pages ne sont ni écornées, ni annotées, ni tachées 
  • La couverture est en parfait état
  • Vous pouvez offrir ce livre à vos proches sans aucun doute !

Bon:

  • Livre déjà lu et usagé
  • Quelques légères marques d’usure (marque de crayon, page un peu écornée)
  • Aucune page n’est manquante
  • La couverture est intacte

Correct:

  • Livre usagé avec des marques d’usure visibles  (marques de crayon, pages écornées, petites annotations)
  • Aucune page n’est manquante, marques d’usure sans nuire à la lecture (marques de crayon, pages écornées, petites annotations)
  • Les accessoires sont présents mais peuvent avoir des marques d’usure
  • La couverture de protection peut être manquante

TWILIGHT CHILDREN

Broché - Harpernonfiction - 416 pages - Publication: 02 janvier 2007

Le Pitch

Présentation de l'éditeur From the author of the phenomenal Sunday Times bestsellers ‘One Child’ and ‘Ghost Girl’, comes a startling and poignant memoir of three people's victimisation and abuse – and their heartbreaking but ultimately successful steps to recovery, with the help of Torey Hayden, an extraordinary teacher. Two children trapped in a prison of silence and a woman suffering in the twilight of her years – these are the cases that would test the extraordinary courage, compassion and skill of Torey Hayden and ultimately reaffirm her faith in the indomitable strength of the human spirit. While working in the children’s psychiatric ward of a large hospital, Torey was introduced to seven-year-old Cassandra, a child who had been kidnapped by her father and was found dirty, starving and picking though rubbish bins to survive. She refused to speak, so Torey could only imagine what she’d been through. Drake, by contrast, was a charismatic four-year-old who managed to participate fully in his pre-school class without uttering a single word. Then, there was Gerda, eighty-two, who had suffered a massive stroke and was unwilling to engage in conversation with anyone. Although Torey had never worked with adults, she agreed to help when all other efforts had failed. Biographie de l'auteur Torey Hayden is an educational psychologist and a special education teacher who, since 1979, has chronicled her struggles in the classroom in a succession of bestselling books. She currently lives and writes in North Wales. Find her on MySpace at www.myspace.com/torey hayden
Détails du livre

TWILIGHT CHILDREN

Broché - Harpernonfiction - 416 pages - Publication: 02 janvier 2007

État
 
 
Il ne reste plus que 1 exemplaire(s) en stock
16,41 € - 93 %
Prix réduit0,99 € Prix normal

Livraison

Livré entre : 2 octobre - 5 octobre
Livraison gratuite (FR et BE) à partir de 20 €

Retour GRATUIT sous 14 jours.


Paiement sécurisé

Achat engagé

Produit collecté et traité en France.

865 g de CO2eq en moins par rapport au neuf.

Le Pitch

Présentation de l'éditeur From the author of the phenomenal Sunday Times bestsellers ‘One Child’ and ‘Ghost Girl’, comes a startling and poignant memoir of three people's victimisation and abuse – and their heartbreaking but ultimately successful steps to recovery, with the help of Torey Hayden, an extraordinary teacher. Two children trapped in a prison of silence and a woman suffering in the twilight of her years – these are the cases that would test the extraordinary courage, compassion and skill of Torey Hayden and ultimately reaffirm her faith in the indomitable strength of the human spirit. While working in the children’s psychiatric ward of a large hospital, Torey was introduced to seven-year-old Cassandra, a child who had been kidnapped by her father and was found dirty, starving and picking though rubbish bins to survive. She refused to speak, so Torey could only imagine what she’d been through. Drake, by contrast, was a charismatic four-year-old who managed to participate fully in his pre-school class without uttering a single word. Then, there was Gerda, eighty-two, who had suffered a massive stroke and was unwilling to engage in conversation with anyone. Although Torey had never worked with adults, she agreed to help when all other efforts had failed. Biographie de l'auteur Torey Hayden is an educational psychologist and a special education teacher who, since 1979, has chronicled her struggles in the classroom in a succession of bestselling books. She currently lives and writes in North Wales. Find her on MySpace at www.myspace.com/torey hayden
Détails du livre

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