Qualité
Notre programme qualité
Dans notre entrepôt à Beauvais, un contrôle qualité est effectué minutieusement sur tous nos livres par nos équipes compétentes avant la mise en vente pour déterminer l’état et vérifier qu’il respecte notre charte de qualité. Certains produits peuvent présenter des signes d’usure minimes, les livres comme les accessoires (CD, cahiers d’exercices…) mais seulement si cela ne nuit pas à la lecture. Si vous rencontrez le moindre problème concernant l’état des livres reçus, cliquez ici, notre équipe en charge du service client est à votre disposition et fait son possible pour vous aider.
Ce contrôle permet de déterminer une classification de nos livres détaillée ci-dessous.
Description de l’état d’un livre :
Très bon :
- Livre en excellent état, presque comme neuf, il a été lu très peu de fois
- Présence de quelques marques d’usure mais à peine perceptibles
- Les pages ne sont ni écornées, ni annotées, ni tachées
- La couverture est en parfait état
- Vous pouvez offrir ce livre à vos proches sans aucun doute !
Bon:
- Livre déjà lu et usagé
- Quelques légères marques d’usure (marque de crayon, page un peu écornée)
- Aucune page n’est manquante
- La couverture est intacte
Correct:
- Livre usagé avec des marques d’usure visibles (marques de crayon, pages écornées, petites annotations)
- Aucune page n’est manquante, marques d’usure sans nuire à la lecture (marques de crayon, pages écornées, petites annotations)
- Les accessoires sont présents mais peuvent avoir des marques d’usure
- La couverture de protection peut être manquante
Le Pitch
Présentation de l'éditeur
Wayward backbencher Tom Goodfellowe makes his third appearance in the new novel of treachery at the highest levels from the bestselling author of House of Cards. Colonel Peter Amadeus is an old soldier with a grievance. He wants an apology from the Prime Minister. But this Prime Minister does not believe in apologizing for anything. For Amadeus it becomes a matter of honour -- and retribution. Soon London is a city under siege, its lifelines cut. Then comes his ultimatum: the Prime Minister must resign -- or London will be destroyed. Only one man stands between the capital and disaster -- Tom Goodfellowe, a backbench MP who can't even sort out his own life, let alone save the lives of others. He is a man torn between ambition, honour and love -- with the fate of London slipping swiftly through his fingers.
Biographie de l'auteur
For two decades, Michael Dobbs has been at the right hand of political controversy. He was at Mrs Thatcher's side as she took her first step into Downing Street as Prime Minister, and was a key aide to John Major when he was voted out. In between times he was bombed in Brighton, banished from Chequers and blamed for failing to secure a Blair-Major television debate.
Le Pitch
Présentation de l'éditeur
Wayward backbencher Tom Goodfellowe makes his third appearance in the new novel of treachery at the highest levels from the bestselling author of House of Cards. Colonel Peter Amadeus is an old soldier with a grievance. He wants an apology from the Prime Minister. But this Prime Minister does not believe in apologizing for anything. For Amadeus it becomes a matter of honour -- and retribution. Soon London is a city under siege, its lifelines cut. Then comes his ultimatum: the Prime Minister must resign -- or London will be destroyed. Only one man stands between the capital and disaster -- Tom Goodfellowe, a backbench MP who can't even sort out his own life, let alone save the lives of others. He is a man torn between ambition, honour and love -- with the fate of London slipping swiftly through his fingers.
Biographie de l'auteur
For two decades, Michael Dobbs has been at the right hand of political controversy. He was at Mrs Thatcher's side as she took her first step into Downing Street as Prime Minister, and was a key aide to John Major when he was voted out. In between times he was bombed in Brighton, banished from Chequers and blamed for failing to secure a Blair-Major television debate.
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